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Make things better by making better things.
Compliance works great until it doesn’t. When the solution to a problem can’t be found in the manual, many look to the boss to tell them what to do next. After all, you don’t want to get fired.
Leaders, on the other hand, see a difficult problem and invent a solution.
When you are constantly told to stay within the lines, we believe that we need to go to the person with authority for answers.
It’s a problem when we teach kids to solve difficult problems this way. With multiple choice answers that can be memorized from a textbook. After all, you can just Google it.
It’s even a bigger problem, however, when we give responsibility away as soon as we hit a bump in the road.
“It’s not my problem. I’m not in charge here. That’s above my pay grade.”